Privacy Policy — ScriptReel
Last updated: October 9, 2026
ScriptReel ("we", "our", "us") operates the website scriptreel.app and the related PDF-to-video conversion service. This Privacy Policy explains how we collect, use, and protect information when you use our service.
Information We Collect
We collect the following information when you use ScriptReel:
- Account information: email address, when you sign up
- Uploaded content: PDF files you upload for conversion, voice provider credentials you provide
- Workflow data: workflow configurations, generated video metadata, script text
- Usage data: timestamps, page views, feature usage
- Technical data: IP address, browser type, device type, operating system
How We Use Your Information
We use your information to:
- Provide the PDF-to-video conversion service
- Process your uploaded documents through AI voice and video providers
- Store your workflows, generated outputs, and account settings
- Process payments for paid plans
- Send service notifications, updates, and security alerts
- Respond to support requests
- Detect and prevent abuse or fraud
Data Sharing
We do not sell your personal information. We share data only with:
- Service providers who help us operate ScriptReel (hosting, payment processing, AI voice providers, video generation APIs)
- Legal authorities when required by law or to protect our rights
- Business transfers in the event of a merger or acquisition
Voice Provider Credentials
When you provide voice provider API keys (ElevenLabs, OpenAI, or similar), we store them encrypted in our database. They are used only to generate voiceovers for your workflows. We never use them for any other purpose and we do not share them with third parties.
Cookies and Tracking
ScriptReel uses essential cookies for authentication and session management. We do not use third-party advertising trackers.
Data Retention
- PDF uploads are stored for 30 days, then automatically deleted
- Generated videos and workflow outputs are stored until you delete them or close your account
- Account data is retained while your account is active
- You can request deletion of all your data at any time (see Data Deletion Instructions)
Your Rights
You can:
- Request a copy of all data we hold about you
- Request deletion of your account and all associated data
- Update or correct your account information
- Opt out of marketing emails at any time
- Contact us with any privacy questions
Security
We use industry-standard encryption (HTTPS, encrypted-at-rest database storage) to protect your data. No system is 100% secure, but we work continuously to safeguard your information.
Children`s Privacy
ScriptReel is not intended for users under 13 years of age. We do not knowingly collect data from children.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email at least 14 days before they take effect.
Contact
Privacy questions: [email protected]